• How do I sign into the platform?

  Once you are registered, you can navigate to https://br.zenysis.com. You should see a landing page that resembles the screenshot below. Enter your email and password to login to the platform. Please refer to below video on how to sign up and invite others: [https://www.youtube.com/watch?v=M8qvcawDkzM](https://www.youtube.com/watch?v=M8qvcawDkzSome readers

• How do I know which permissions I have on the platform?

  Only System Administrators can view the permissions each user has been granted. Should you require different permissions, contact your System Administrator.Some readers

• How do I sign up for access to the platform?

  Access to the platform is by invite only. An administrator will invite you to the platform by submitting your preferred email address. Invitations will be sent to your email. When you click on the link in the invitation emailed to you, you will be prompted to register on a page that resembles the screenshot below.Some readers

• How do I stay signed into the platform?

  For security purposes, users are logged out of the platform automatically after 30 minutes of inactivity. To stay logged in (i.e. to override session timeout default), you should check the “Keep me signed in” box on the Sign In page.Few readers

• How can I log out of the platform?

  To logout from the platform, click on the menu button in the top right hand corner of the window, and then select “Sign out.”Few readers

• How do I create a Desktop shortcut to the platform?

  Creating a **Desktop shortcut to the platform **allows you to double-click the icon from your desktop to launch the browser and open the website. The desktop icon will open the website in the browser you used when creating the shortcut: The following steps will guide you through the process of creating a desktop shortcut to a website using Chrome: Resize your Web browser so you can see the browser and your desktop in the same screen. Left click the icon located to the left side of the adFew readers

• How do I switch languages?

  When multiple languages are enabled on the platform, available languages are listed in the menu button. Click on it and select the language of your choice.Few readers

• How do I reset my password?

  If you are already registered to the platform, navigate to the login page and click on ‘Forgot your Password?’. The site will prompt you to enter your email address. After you have entered your email and clicked 'Send reset password email' you will receive an email with instructions to reset your password. A System Administrator can also send you an email to Reset your Password. ![](https://storage.crisp.chat/users/helpdesk/website/-/7/3/7/c/737caab486b4b400/2a7a1849-2778-482b-acf2-04b5fd_9b9yFew readers